Page 119 - ATHENS RIVIERA JOURNAL 2022

ATHENS RIVIERA JOURNAL
influence

THE HOSPITALITY

TRAILBLAZER

Elia Kentrota sets the rhythm for

the innovative era of Four Seasons

R Interview by ELSA SOIMIRI
Astir Palace Hotel Athens.

especting the natural beauty
of the Athenian Riviera and having
perience offers, and what makes it stand out?
a flair for soft diplomacy, the Director of Commu- What do you believe is the greatest asset that the ex-
Beautiful buildings can be found, settings can be found,
nications and Public Relations of Four Seasons Astir but it is the humans that make the difference and the
Palace Hotel Athens creates the path leading the area way you made them feel while their stay. The personal
to a year-round glory. touch, recognizing a familiar face, genuine smiles and
As data suggest Greek tourism recovery to pre-pan- impeccable service are what make the difference.
demic levels, with Athens already reaping the bene- How does Four Seasons Astir Palace Hotel Athens
fits, how do you think this summer season in Athens harmonise its plans with the environment, and what
will fare? initiatives have you foreseen in sustainability?
Actually, this season is even better than expected. With As the whole planet harmonises with a more ecofriendly
international travelers from all over the world arriving system, sustainability is a big part of our transforma-
to Athens especially the US ones, craving to travel to tion. At FS, we have the plastic zero policy, solar panels,
Europe and other summer destinations, we see a huge food waste management and recycling in everything we
demand that will establish Greece as the ultimate desti- do as part of our everyday life. We have a long path to
nation not only for the summer season but year around. cross until we get to the ideal point but we are getting
Regarding the Four Seasons Astir Palace Hotel Athens closer and closer every day.
ethos, what is your vision and philosophy of hospi- How do you view Greek tourism as a whole? Are
tality for our national tourism product? there any brands that stand out overseas which you
Everything we do is connected to our founder’s simple consider hospitality industry benchmarks?
moto «Treat others as you wish to be treated». It goes You can see the sifting on Greek tourism as a whole in
to both guests and employees. Each and any of us is the every aspect. From small family business to top tier lux- GEORGE BOLBASSIS
ambassador for its country so we are all tied up with urious brands, Greece has so many experiences to offer
our national tourism product. to all inbound guests. Four Seasons was the first brand >

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